Privacy

Who we are

Owner and Data Controller: Nigel Geden (Audio Architects)

Registered Address: 46 15th St, Parkmore, Sandton, 2196, South Africa

Our website address is: https://www.audioarchitects.co.za

This policy (together with our Terms & Conditions and any other documents referred to) sets out the basis on which we will process personal data we collect from you, or that you provide to us, as a result of your use of our website or services.

Nigel Geden (Audio Architects) identify as both Controllers and Processors of your personal data.

What personal data we collect and why we collect it

We collect the information outlined below so that we can effectively provide our products and services. The following personal data is collected when you:

Fill out contact forms or request newsletters (name, email address, phone number, enquiries). We use compliant third-party services to help filter spam and handle email delivery.

We also collect extra information when delivering our services to you to ensure optimal performance. Please see below a breakdown of the information we collect:

IP Address, Analytics and Cookies

We use a third-party internal analytics system which collects information about your device, such as IP address, operating system, browser type, browsing behaviour, links clicked and device type. All analytics data is stored and kept in the EU and South Africa.

Other information is collected via Google Analytics. This allows us to provide a better experience on our websites and improve our services. We collect some of this information by placing small text files on your device, known as cookies.

For more information about how we use cookies, please read our Cookie Policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have any personal data stored with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

Personal information is captured and stored via the Contact Us page in the form of email address, telephone number and name. When necessary, website administrators can see and edit this information.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks.

Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Data about Usage of Services

We automatically collect data when you use or interact with any of our websites or service.

This includes all information outlined in Section 2 as well as metadata, log files, location information and the date and time this interaction was completed.

This information also includes specific data about the links you visit (including those of third-parties) contained within our services.

Other Service Providers

We use a range of different service providers to help ensure that we can provide an optimal service. We have broken down each service provider we use on our website below, some of these services may also collect some data, including, but not limited to:

Google AdWords conversion tracking (Google LLC.)
Google AdWords conversion tracking is an analytics service provided by Google LLC. that connects data from the Google AdWords advertising network with actions performed on this Application.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.

Google Fonts (Google LLC.)
Google Fonts is a typeface visualisation service provided by Google LLC. that allows this Application to incorporate the content of this kind on its pages.

Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.

Google reCAPTCHA (Google LLC.)
Google reCAPTCHA is a SPAM protection service provided by Google LLC. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.

Bing Ads (Microsoft Corporation)
Bing Ads is an advertising service provided by Microsoft Corporation.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.

CloudFlare (Cloudflare, Inc.)

CloudFlare is a traffic optimisation and distribution service provided by CloudFlare, Inc. The way CloudFlare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User’s browser, while also allowing analytical data from this Application to be collected.

Personal Data collected: Cookies and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.

Smush (Incsub, LLC.)

Smush sends images to the WPMU DEV servers to optimise them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses a third-party email service (Drip) to send informational emails to the site administrator. The administrator’s email address is sent to Drip and a cookie is set by the service. Only administrator information is collected by Drip.

Personal Data Collected: No End User data is collected or stored
Place of Processing: United States – Privacy Policy.

iThemes Security (iThemes Media LLC.)

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com.

Personal Data Collected: Cookies and various types of Data as specified in the privacy policy of the service.
Place of Processing: United States – iThemes Privacy Policy.

What do we use your personal data for?

Collected information
We collect various information relating to your interactions with our Services. We use this information to:

  • Comply with legal and regulatory obligations, requirements and guidance.
  • Detect and prevent fraud and abuse of our services and systems. Improve and optimise the performance of the products and services you have with us.
  • Improve the performance of internal data handling and processing.
  • Diagnose problems and identify any security risks, errors or enhancements needed to the perform our services.
  • Document our communications with you and our company.

Sharing with trusted third-parties:
We do not sell, rent, or share personal information with third-parties for their direct marketing purposes without explicit consent.

Communicating with you: 
We may contact you directly or via third-party service providers regarding products or services that you have requested or purchased from us. We may also contact you with promotional offers for additional services if prior consent is given, or if based upon legitimate interests for both parties. You don’t need to provide consent as a condition to purchase our goods or services. Our methods of contact may include:

  • Emails
  • Telephone
  • Post

Transfer of personal data abroad:
Our website is hosted within the European Union, however our hosting provider utilises other third-party web services to serve our website from data centers around the world, closest to the individual visitor.

To communicate with you effectively and to provide our products, services and related support, it may be necessary for your data to be transferred outside of the European Union. For instance, if you use our services from a country outside of the European Union, your communications with us may result in the transfer of your data across international borders. Personal data may also be transferred abroad where applicable.

Third-party websites:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party websites. Please read the privacy policy of any website you visit.

How we secure, store and retain your data

We follow accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including the use of encryption where appropriate.

We take all reasonable steps to protect the websites we host and information we receive from our customer from loss, misuse or unauthorised access, disclosure, alteration and destruction. We’ve put in place appropriate physical, electronic and managerial procedures to safeguard and secure such information.

We retain personal data only for as long as necessary to provide the services you have requested and after that for a variety of legitimate legal or business purposes. These might include retention periods:

  • mandated by law, contract or similar obligations applicable to our business operations;
  • for preserving, resolving, defending or enforcing our legal/contractual rights;
  • needed to maintain adequate and accurate business and financial records.

If you have any questions about how we secure, store or retain your data, please contact us on [email protected]

Notification of Changes

We take the trust and privacy of our clients and website users very seriously and do not believe that we will need to change the core principles outlined in this Policy going forward. However, if we are required to modify this Policy to comply with general regulations and/or legal requirements, we will promptly provide notice of any material changes and post the revised Policy on this website along with the effective date of any necessary changes.

Your Rights

Under the EU General Data Protection Regulation, you have the following rights as a data subject:

  • The right to be informed
  • The right of access
  • The right of rectification
  • The right of erasure
  • The right to restrict processing
  • The right of data portability
  • The right to object
  • Rights in relation to automated decision making and profiling

Further information as to what the aforementioned rights entail, why they are important to understanding your rights and obligations can be found here.

If you have require any additional information about your rights, or how you can exercise them, please contact us via the information below.

Contact us

If you have any questions, concerns or complaints regarding our Privacy Policy, you may contact us on the details below:

By Phone: +27 11 783 0335
Mobile: 082 441 3362
By Email[email protected]


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